Our Leadership Team
Rob MacLean – Chief Executive Officer
Rob has served as CEO of Points since co-founding the company in February 2000, and is a member of the Corporation's board of directors. Rob champions the vision for this revolutionary business, and directs an exceptional team of senior managers delivering impressive results. His vision has pioneered and delivered a suite of innovative technology solutions, earning a growing number of partnerships with the world's leading loyalty programs. Under Rob's leadership, Points has grown from a start-up to become a globally recognized leader: publicly traded on the NASDAQ and TSX, has attracted partners with a combined member base of over 500 million members worldwide, and operates a suite of eCommerce products and services that have transacted more than 88 billion loyalty program points and miles to-date.
Prior to founding Points, Rob recorded an impressive list of leadership roles and achievements with 12 years in the airline and loyalty industry. As Vice President, Sales with Canadian Airlines, Rob led a team of over 250 employees throughout North America, delivering over $2 billion in annual revenue, and was responsible for the airline's award-winning Canadian Plus loyalty program. Rob has also served as a senior representative on the Oneworld Alliance's Customer Loyalty Steering Committee.
Christopher Barnard – President
Christopher is the President and Co-Founder of Points since inception in 2000, and is a member of the Corporation's board of directors. He is responsible for corporate strategy, product development, corporate development and financing activities. He has also held various interim operating positions including CFO and VP of Product Development and Marketing. Christopher is paving new ground with the further innovation of the Points Loyalty Commerce Platform that will expand the capabilities of loyalty currencies and change how consumers interact with loyalty programs.
In 1998 Christopher also co-founded Canada's first internet business incubator, Exclamation International, from which Points was created. He initiated the team of loyalty and technology innovators that has grown Points to a team of over 150 staff on two continents. Christopher holds a Masters of Business Administration and lives in Toronto.
Peter Lockhard – Chief Operating Officer
Peter has been a key member of the senior leadership team since joining Points in January 2005. In his role as the COO he leads a senior business team responsible for three Loyalty Commerce Business Units, Product Management and Relationship Management. Peter has previously led various divisions of the company, including business development, account management, product management, business management and technology development. He played an integral role in the implementation of Points’ Agile software development process, which has significantly enhanced the company's ability to be responsive to business needs while leveraging its collaborative culture. This transition to Agile development resulted in the redesign and development of a next-generation Loyalty Commerce Platform that is reinventing how consumers and brands can interact with loyalty programs.
Prior to joining Points, Peter's extensive senior management experience included successful high-growth companies in the IT and marketing services industries, including VP Professional Services of Flo Network, a permission-based e-messaging service provider that was acquired by DoubleClick. Peter is a long-standing board member of BioSyent Inc., a publicly traded specialty pharmaceutical company whose wholly owned subsidiary, BioSyent Pharma Inc., sources, acquires or in-licences pharmaceutical products and markets these products in Canada. In 2012 and 2013 BioSyent was recognized as a TSX Venture 50 Company. Peter is also a business adviser and CEO mentor for several Toronto-based businesses including Syntegrity Group and Pink Metrics Inc.
Michael D’Amico - Chief Financial Officer
Michael joined Points as our Chief Financial Officer in 2015, bringing a breadth and depth of experience and strong business acumen to the organization.
Before joining Points, Michael served as CFO of several organizations in the technology, distribution, manufacturing and mineral resources sectors, including publicly traded companies. In addition, he helped grow and run a successful resource-focused investor relations company, including capital fundraising and corporate communications. Michael’s experience also includes nearly 20 years in public accounting, ultimately as an Audit and Computer Audit Partner at KPMG, where he managed a diverse portfolio of clients ranging from financial institutions to not-for-profit organizations.
Owen Tran – Chief Technology Officer
With over 20 years of software engineering, operations and leadership experience, Owen provides a strong voice for our engineering and operations groups. Based in San Francisco, he was previously our VP of Consumer Technology, leading technology efforts on products including Points Travel and Points Loyalty Wallet. Prior to joining Points, Owen spent 7 years as CTO of Switchfly. He has a bachelor's degree in computer engineering from Columbia University.
Inez Murdoch – Chief People Officer
As Chief People Officer, Inez is responsible for guarding Points' unique company culture and ensuring that company strategies and programs support employees as they work to achieve performance targets. Inez leads the charge on strategies to attract and retain smart, entrepreneurial, energetic team players who have a tangible passion for all things loyalty and tech innovation. She is dedicated to ensuring Points continues to have leading employer practices that support a talented team as they create industry-leading loyalty products.
Prior to joining Points, Inez served as a Vice President of Human Resources in the technology and financial sectors. She holds degrees from the University of Western Ontario and Queen's University, including a Masters of Business Administration.
Martin Tongue – Chief Sales Officer
Martin joined Points in 2006 and is the Chief Sales Officer leading the Global Business Development Team. Martin has more than 18 years of experience in loyalty program management, partnership strategy and business development in the airline and hospitality industries. During his tenure at Points, Martin has negotiated some of the largest partner acquisitions in the history of the company and forged stronger, more collaborative relationships with existing brand partners.
Prior to joining Points, Martin held various management and consulting roles with British Airways, Qantas Airways, Regional Express Airlines, Jetstar Australia and Starwood Hotels and Resorts. Martin was born and raised in Sydney, Australia. He is currently living in Toronto, Canada, and has lived and worked in London, Vancouver and New York City.
Jay Malowney – Senior Vice President, Partner Relationships
As the Senior Vice President of Partner Relationships, Jay leads the team that manages Points’ relationships with our partners, and ensures that we continually exceed their expectations. He is responsible for growing and building our partners’ businesses through the deployment of all the Points products across the Loyalty Commerce Platform.
Jay comes to Points with more than 20 years of experience at growth-oriented companies in the loyalty sector. His career has focused on building and managing strategic partnerships, using data to drive business strategies, and delivering and deploying loyalty marketing strategies. Prior to joining Points, he held a number of senior roles over 14 years with LoyaltyOne (Air Miles Reward Program), including leading their successful expansion into the Brazilian marketplace with the Dotz coalition loyalty program.
Peter Doulas – Vice President, Product Management
Peter joined Points in 2012 as the Vice President of Product Management. He is responsible for developing innovative products that drive consumer engagement and help loyalty partners achieve their program objectives. He leads a team of scrum masters and product managers that bring to life our Points Loyalty Wallet, Loyalty Commerce Platform and a variety of multi-tenant SaaS solutions.
Prior to Points, Peter worked in a variety of product management and business leadership roles at Microsoft, including working on the Windows, Business Intelligence, Windows Server and Azure product lines. He also held product management roles at ATI Tech (acquired by AMD) and worked as a consultant at Mercer. Peter holds degrees from Queen’s University and the Massachusetts Institute of Technology and lives with his wife Paula in Toronto.